** Android Device Variation Notice **
There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructions, will vary depending on device make and model. While we try to include all possible options that a user may encounter, a user may see something different than what is shown in this article. For any issues that may arise while using this article, please contact the Service Desk for further assistance.
Connect an Android Device to LSU's eduroam Wireless Network
1. Open Settings and tap Wi-Fi if it is not already toggled on.
2. Under Wi-Fi networks you will see a list of available networks. Tap eduroam if it is listed.
(NOTE: If you do not see eduroam in your list, Manually Configure your Device)
3. In the dropdown menu of EAP Method, select PEAP.
4. In the dropdown menu of Phase 2 authentication, select MSCHAPV2.
NOTE: If your phone asks for the domain, enter lsu.edu.
5. Most users will set CA certificate to N/A, (unspecified), Don't Validate, Do Not Verify, or left blank. However, if you are still having issues after completing all steps below, you may also try selecting "Use system certificates" or other varying potential options (dependent on Android version).
- NOTE: If you are using newer versions of Android 11 or higher, you may need to install the certificate first. To do so, jump to the following section: Install CA Certificate
6. In the Identity field enter [Your MyLSU ID]@lsu.edu. (Ex. mtiger1@lsu.edu)
NOTE: Enter your MyLSU credentials in the form [MyLSU ID]@lsu.edu. If you do not do this, you WILL receive an error message.
7. Skip the Anonymous identity field. Please make sure this is blank and remove any automatic text that might auto-populate in this field or you may not connect successfully.
8. In the password field enter your MyLSU password.
(If your cursor is stuck at Identity, tap "Next" on your keypad twice to get to Password.)
9. Tap Connect at the bottom right of the window.
(The account settings, including username/password, are now saved and you will connect automatically when eduroam is in range.)
Manually Configure your Device to LSU's eduroam Wireless Network
Please note, you should only follow this procedure if your device does not connect to eduroam using the method in the previous method.
1. From the Home screen, open Settings and tap Wi-Fi.
2. Scroll to the bottom (or tap the ellipses menu icon) and tap Add Wi-Fi Network.
- For Network SSID, enter eduroam.
- For Security, tap 802.1x EAP.
- For EAP Method, tap PEAP.
- For Phase 2 authentication, tap MSCHAPV2.
- NOTE: If your phone asks for the domain, enter lsu.edu.
- IMPORTANT: If you still have issues connecting, make sure to press "Advanced" at the bottom and disable "Use Randomized MAC" by selecting to use your Device MAC.
- Leave CA certificate and Client certificate Blank or (Not Specified).
- On some phones, you MUST select (Not Specified).
- In the Identity field, enter [Your MyLSU ID]@lsu.edu. (Ex. mtiger1@lsu.edu)
- Leave the Anonymous Identity field Blank.
- In the Wireless password field, enter your MyLSU password.
3. Tap Save and you will connect.
- The account settings, including Username and Password, are now saved. Wireless will connect automatically when eduroam is in range.
- IMPORTANT: If you still have issues connecting, make sure to press "Advanced" in eduroam settings and disable "Use Randomized MAC" by selecting to use your Device MAC.
Troubleshoot Configuration Issues
If you still cannot connect your device using either method above, it is possible the security certificate needs to be downloaded to the phone. Follow the procedure below, and if you still cannot connect please contact the Service Desk for assistance. Their contact information is available at the following link -- LSU ITS Service Desk.
Download the Security Certificate:
1. Download the root_ca.cer certificate and open it.
If you are on Android 11+, you may need to tap Settings, Security, Advanced Encryption & credentials, and then under "Credential storage," tap Install a certificate Wi-Fi certificate. Then in the top left, tap Menu. Under "Open from," tap where you saved the certificate. Click to jump back to Step 6 of this article.
- Note: If you are viewing this on a computer, please browse to this article on your phone and download it there.
2. Create or Enter your Password if prompted.
- Input a Password that you will remember.
- Re-enter the Password again to confirm the password.
3. Name the Security Certificate eduroam, then select Wi-Fi from the certificate type dropdown menu. When done, tap OK at the bottom left corner of the window.
Referenced from: https://support.google.com/pixelphone