Multimedia Classrooms: LSU Overview
General Information
Classrooms are requested through the Registrar's Office and are funded by the LSU Student Technology Fee. Student Technology Assistants check the classrooms bi-weekly for proper operation of the installed equipment. Issues are fixed when reported to Multimedia Classroom Support. Time permitting, repairs or replacements are scheduled before the start of the next scheduled classes. In addition to bi-weekly maintenance, all classrooms are checked during semester breaks for necessary replacements and improvements.
- FOR ANY NEW BUILDING CONSTRUCTION, CLASSROOM RETRO-FIT, or PLANNING OF MULTIMEDIA CONSTRUCTION:
- Information Technology Services must be involved in the planning stages if your department is planning on creating Multimedia Classrooms that utilize technology.
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Multimedia Classroom Support
The AV Classroom support team provides full support for registrar scheduled classrooms including installation, configuration, and both remote and on-site support. The classroom technology is hand-picked and tested to be seamless and hassle-free.
Our goal is to provide a classroom experience where all your audio and visual equipment works together harmoniously, creating an environment that enhances learning, collaboration and communication. Our team’s support services are tailored to support the needs of both faculty and students, ensuring that you receive a level of support that aligns perfectly with your teaching and learning requirements. Services we aim to provide are:
- A rapid response for classroom support and troubleshooting
- Demonstration of classroom technology to teach and ensure customer satisfaction
- 1 on 1 training sessions in the actual classroom environment
- Research and test installed technology to ensure we provide the best solutions for instruction.
Tier 2 classroom technology instructions may be found at: Multimedia Classrooms: Tier 2 Classroom Technology Instructions
Office Hours:
AV Operations
225.578.8888
itsavops@lsu.edu
Fall & Spring Semesters:
- Monday - Thursday 7:30 AM - 8:00 PM & Friday 7:30 AM - 4:30 PM
Summer Semesters & In-Between Semesters:
- Monday - Friday 8:00 AM - 4:30 PM
A telephone in most classrooms connects directly to Multimedia Classroom Support for reporting computer or multimedia equipment problems.
ITS will field computer related calls and all equipment calls.
A Student Technology Assistant is promptly sent to the classroom if remote assistance did not resolve the problem.
Faculty and TA’s can call 578-8888 for an on-site orientation on the Multimedia Classroom Computers. This includes instruction in the proper use of multimedia equipment in these classrooms.
Classrooms Technical Specifications
Software on the Classroom Computers:
Software List: Software in Computer Labs, Classrooms & VLab
- Lists the Availability and Location of software that is available On-Campus at LSU.
- The Software List is sortable by Computer Labs, Classrooms, and the LSU Virtual Lab.
Hardware Provided in the Classrooms:
- Desktop computer and a Document Camera.
- Provisions for auxiliary audio and video hook-ups (laptops).
- An input source switcher/controller on the podium makes toggling between the sources and control over the projection possible.
- Projector(s), Audio amplifier and speaker(s), and a wall-mounted projection screen.
- IP devices which allow remote control and monitoring of projection systems.
- In some rooms, a Lapel Microphone. Multimedia Classrooms: Lapel Microphones
LSU Support & Policy Statements
Service Desk Contact Information
Policy Statements
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