Wireless Quick Guide: LSU Overview

Have a myLSU ID?

• eduroam:

  • Login with <username>@lsu.edu and your myLSU password. Don't forget the @lsu.edu- just your myLSU username will not work!
  • After 3 failed sign-in attempts, you will be temporarily locked out for 15 minutes. After this, you can try logging in again.
  • Make sure you are selecting eduroam, and if you are on an Android phone, make sure Authentication Protocol is MSCHAP-V2.
  • If you see a prompt about a certificate, select Accept (or Trust).
  • If you are having problems getting the logon box to display, you may need to Forget the Network:
    • How to Forget a Network: LSU Overview (all devices)
  • The minimum requirements for eduroam are Windows 10 or Mac OS High Sierra. If you need to update your device, please see the following articles:
    • Windows 10: Determining Your OS Version & Update 
    • Mac OS X: Determining Your OS Version & Update 
  • You may also view the full wireless articles below for additional help or more information.
    • Connect to Wireless: LSU Overview
    • eduroam Wireless: LSU Overview

No myLSU ID:

• lsuguest:
  • This network is for sponsored guests only. The Sponsor will provide your username and password.
  • If you are having problems getting the logon box to display, you may need to Forget the Network.
  • Guest Accounts: LSU Overview


• Other Institution in eduroam:
  • Login with your school's username (username@[domain].edu) and password.
  • Don't forget the @[domain].edu- just your school's username alone will not work!
  • Please note that LSU does not provide support for non-LSU eduroam login issues. Please contact your institution's Service  Desk.
  • If you are having problems getting the logon box to display, you may need to Forget the Network:
    • How to Forget a Network: LSU Overview (all devices)
  • eduroam Wireless: LSU Overview

Configuration 

Click Image To Enlarge

• Your Wireless Adapter MUST have support for WPA2 Enterprise and MUST be Wi-Fi Certified.
   
• Your Wireless Adapter MUST support the following Wireless Standards & Bands:
  • 802.11a/n (5GHz) & 802.11g/n (2.4GHz) - 802.11b is not supported
     
• WPA2 comes in two flavors: WPA2 Personal and WPA2 Enterprise.
  • It is important to make this distinction as the LSU Wireless Network will ONLY support the Enterprise Mode.

Troubleshooting

• Try entering your password slowly and watch the keys as you type it. 
• Try turning Wifi off for one minute, and then try connecting again.
• If you still can't connect or need assistance, please contact the Service Desk at 225.578.3375 or servicedesk@lsu.edu.
• You may also view the full wireless FAQ at Wireless: Common Issues & Frequently Asked Questions for more specific and advanced troubleshooting.