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General Information Before proceeding make sure you have the latest Service Packs and Windows updates installed, and also make sure your wireless adapter has the latest drivers. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer's website. If you have an external wireless adapter, download the latest drivers from the adapter...
Article Id: 17404

Find the MAC Address on a Windows 8 Computer 1. Press the Windows key on your keyboard to access the Start screen, then type " cmd ." ( cmd is the shortened term for Command Prompt. ) 2. A search box will automatically appear and display the result. Click Apps , the first option listed, and then click cmd.exe . 3. With Command Prompt opened, type ipconfig...
Article Id: 17135

The following article discusses which files need to be backed up. There are many ways users lose information on a computer unintentionally. If files are regularly backed up and kept in a separate place, information can be saved. Deciding which files to back up is personal. Files that need to be backed up regularly are those which are tough to replace. Examples of Files to Backup...
Article Id: 162

If you need to find your Mac's IP Address, simply follow the instructions below. Finding the IP Address for a Mac OS X Computer 1. Begin by clicking the Apple icon on the top tool bar. 2. Select System Preferences from the menu. 3. In the Internet and Wireless section, select the Network option. 4. When the Network dialog box opens,...
Article Id: 14834

Once in a while, the user may find it necessary to edit the registry to change Windows 7 configuration. NOTE : Before any registry editing, make sure to back up the entries within the registry. 1. Open the Start menu and type 'regedit' into the search box. 2. Select the program 'regedit ' from the list of options displayed. 3. If prompted, select Yes to allow...
Article Id: 13382

Important Licensing Information Activating Windows using the Enterprise Server method will require you to connect to the license server every 180-days. If installing on a computer that will not come to campus, or if using the VPN is cumbersome, use an alternative activation method: LSU Students: Refer to On The Hub (Students) to find information on how to receive a ...
Article Id: 17884

An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device Manager in the Search bar. 2. The Device...
Article Id: 19478

Windows 10: Generate a Wireless Network Report 1. Click the Start button in the bottom left corner of the screen. 2. Type in command prompt , right click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Once the Administrator: Command Prompt window opens,...
Article Id: 19479

Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. IMPORTANT NOTE: Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn it back on as soon as possible. To Turn On / Off Firewalls in Windows 10: 1. Click on...
Article Id: 19476

To Reset TCP / IP Stack in Windows 10. 1. Click the Start button in the bottom left corner of the screen. 2. Type Command Prompt in the Search bar. Then right-click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Type in netsh int ip reset , and press ...
Article Id: 19483

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