OS X El Capitan (10.11): Connecting to eduroam

General Information

For more information on the LSU Wireless Network, view the following article:  Wireless at LSU.

Connect to the eduroam Wireless Network

1. Select System Preferences.  (Dock Icon or Apple Logo drop-down box.)

System preferences

2. Select Network.

Network option

3. Check that WiFi is selected in side window.

Wi-fi option

4. Under Network Name:

Select eduroam from drop-down menu.

If eduroam does not show up within the drop-down menu, click Join Other Network. Select eduroam from the list, then continue to step 5.

eduroam network option

5. Enter your MyLSU ID and Password.

6. Click OK.

username and password

Enter your MyLSU ID in the following format:  <MyLSU ID>@lsu.edu.

You will receive an Error if @lsu.edu is not included.

If OS X asks you to enter your computer password to authenticate a security certificate, it may seem to work then shake as if your password was wrong. Simply exit out afterwards and you should connect. If you continue to have issues, contact the IT Service Desk (servicedesk@lsu.edu).

7. You are now connected to eduroam wireless network.

eduroam wifi network

Troubleshooting Connectivity Issues

If you are unable to connect to eduroam, there are a couple of known issues that may be causing the problem. See the following information for potential solutions:

  • Did you Recently Upgrade your Mac to El Capitan
    • If you have recently upgraded to El Capitan and are having issues, view the following website:
  • Are you having System Performance Problems?
    • If your device is behaving strangely, check for these indicators at the following website: Support.apple.com


Referenced from: help.apple.com


8/5/2020 8:24:59 PM