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General Information For more information on the LSU Wireless Network, view the following article: Wireless at LSU . Please note that eduroam is only tested and confirmed to be compatible with Mac OS High Sierra 10.13.6 and higher versions. Connect to the eduroam Wireless Network 1. Click the Wi-Fi logo and find eduroam on the available wireless network list....
Article Id: 18953

Connecting to eduroam on a Windows 10 Machine: 1. Select the Wi-Fi button at the bottom right hand corner of the screen. 2. Select eduroam in the menu and click Connect . 3. If prompted, enter your myLSU ID (include @lsu.edu) and password. Troubleshooting First, try entering your password slowly and watch the keys as you type...
Article Id: 17813

To Join the LSU Domain on Mac OS X: 1. Select the Apple icon on the top left of the screen. 2. Select System Preferences . 3. Select Users and Groups . 4. Click Login Options and then click Join . To allow changes, click the Lock at the bottom left corner and enter the admin password. 5. Click Open Directory Utility .
Article Id: 17666

General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer's website. If you have an external wireless adapter, download the latest drivers from the adapter...
Article Id: 20553

Install Remote Desktop Connection Client 1. Download Microsoft Remote Desktop Client 2.1.1 . 2. The Installer will open. Click Continue at the bottom right corner of the window. 3. Read the license agreement, then click Continue again at the bottom right corner of the window. 4. Agree to the license by clicking Agree in the bottom right corner of...
Article Id: 14866

General Information Solid State Drives (SSDs) are quickly replacing traditional, mechanical, hard disk drives due to their higher speed, lower power consumption, lighter weight, and being more shock proof. However, traditional whole disk erasing utilities like Darik's Boot and Nuke (DBAN) do not work well with SSDs because the placement of data blocks is not as predictable as...
Article Id: 16716

General Information Before proceeding make sure you have the latest Service Packs and Windows updates installed, and also make sure your wireless adapter has the latest drivers. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer's website. If you have an external wireless adapter, download the latest drivers from the adapter...
Article Id: 17404

When trying to install applications from Tigerware, your Mac (running MacOS Mojave or greater) may display an error message indicating the application is "damaged and can't be opened" and request you "Eject disk image". This is due to MacOS's "Gatekeeper" which is intended to prevent users from installing anything that has not been vetted by Apple. Thankfully all applications on Tigerware...
Article Id: 19853

IMPORTANT: Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via Apple's Online Education Store. To Purchase Apple Hardware & Software for Institutional Use (LSU Owned): For...
Article Id: 16545

General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer's website. If you have an external wireless adapter, download the latest drivers from the adapter...
Article Id: 17953

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